March 7, 2008
Wall Street Journal Covers Importance Of Online Forums
Check out this article from the Wall Street Journal discussing how important it is for an online business to provide a customer driven online forum. So many benefits come from organizing and hosting your own online forum. Customers can interact with other customers to ease their fears about making a large purchase, they can ask questions of company representatives in an easy to use way, and perhaps most importantly companies have continual access to both former and potential customers and can market products to them. If you have an online business, running an online forum may be of great benefit to you.
